Inside the Shared Credit Pool: How Pay-per-Chart Handles Multi-Provider Wound Care Teams
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How WoundScribe's shared credit pool works across physicians, NPs, nurses, and on-call staff — with no per-user math, no seat reshuffling, and no wasted spend.
Multi-provider wound care practices break per-seat pricing. A solo physician plus two part-time NPs plus a rotating on-call nurse creates five 'seats' where only three people work on any given day. The shared credit pool solves this by decoupling headcount from billing entirely.
One pool, every role
Every user on the account — physicians, NPs, PAs, RNs, MAs, front-desk staff — draws from the same credit pool. Roles and permissions still exist for chart access and signoff authority, but nobody has a personal credit balance to manage.
Who spends a credit
Only the AI drafting a chart. If a nurse does intake, uploads photos, and hands off to a physician who then triggers the AI draft and signs, that's one credit — not two. Reviewing, editing, and signing a draft consumes nothing extra.
What this fixes for common team shapes
| Team shape | Per-seat pain | Shared pool behavior |
|---|---|---|
| Solo MD + 2 part-time NPs | Paying full seats for 0.4 FTE clinicians | Pay only for charts they draft |
| Mobile group with 6 rotating clinicians | 6 seats for a route that runs 3 per day | 1 pool, sized to route volume |
| Clinic + on-call nurse coverage | On-call nurse seat idle most weeks | On-call nurse drafts for free until AI runs |
| Growing practice adding a new NP | New seat invoice on day 1 | New user free; credits scale with actual output |
Onboarding and offboarding
Add a new clinician: create their login, assign role, done — no billing change. A locum leaves: deactivate the account, keep the credit pool intact. No contract amendments, no proration disputes.
Sizing the pool
Estimate monthly wound visits across the team, add a small buffer for growth, and buy a matching credit block. Top up when volume rises. Slow months leave credits in place for the next surge.
Where this matters most
Mobile and multi-site wound care teams — see WoundScribe On Wheels for mobile providers — where staffing flexes weekly. The shared pool matches the way the work actually happens.