Pay-per-Chart Pricing FAQ: Credits, Seats, and Wound Care EMR Billing
pricing
Answers to the most common questions wound care practices ask about credit-based EMR pricing: what a chart costs, what happens to unused credits, and whether seats are really free.
Wound care practices evaluating a shift from per-seat EMRs ask the same questions. Here are direct answers about how Pay-per-Chart credits, seats, and billing actually work on the AI-powered EMR for wound care.
What exactly is a "chart" in Pay-per-Chart?
A chart is one AI-drafted wound visit — the output produced when the six agents run in parallel to document a single encounter. One credit equals one chart, regardless of how many wounds are on the patient.
Are seats really free?
Yes. Unlimited seats, unlimited patient records, unlimited storage, and AI scribe access are included at no cost. You only spend a credit when the AI drafts a chart.
What happens if a clinician logs in but doesn't chart?
Nothing. No credit is spent for logins, reviews, edits, or read-only access. Empty chairs cost you zero.
Do credits expire?
Credits roll with your account. Top up when the balance runs low; there is no forced monthly minimum or seat true-up.
How do we split credits across locations or providers?
One shared pool covers the whole practice by default. Any clinician on any device can draw from it. Multi-site groups can request per-site sub-pools.
What if we have a low-volume month?
You pay less. Cost follows chart volume, so a slow month or a vacation week reduces spend automatically — unlike per-seat billing.
What if we have a high-volume month?
Top up credits mid-cycle. There's no overage penalty and no forced contract upgrade.
Does this include the AI scribe and imaging?
Yes. The AI scribe for wound care and imaging agents are part of the same chart credit — not separate line items.
How do we start?
Create an account at WoundScribe AI, invite your team, and buy a starter credit pool. No sales call required to try it.