Inside Ask Pingoo: The Chart-Auditor Agent That Catches LCD Gaps Before Signature
compliance
Ask Pingoo audits every wound note against LCD and Medicare rules before the clinician signs — closing compliance gaps in real time, not after the audit letter.
Most compliance tooling shows up after the fact: a denial, a takeback, an auditor's letter. Ask Pingoo, the chart-auditor agent inside WoundScribe, works before the signature — the moment the note is still editable.
What the agent checks
As the AI scribe for wound care drafts the note, Ask Pingoo reads it against the active Local Coverage Determination (LCD) for the procedure, the payer's documentation policy, and the wound's own history in the AI-powered EMR for wound care. It flags:
- Missing wound bed description, exudate, or periwound findings required by the LCD.
- Debridement notes without depth or tissue type documented.
- Skin-substitute applications missing conservative-care history or failure rationale — a high-risk gap under the 2026 CMS rule.
- Measurements that don't reconcile with the attached image evidence from Point-n-Capture.
Why pre-signature matters
After signature, a fix is an addendum — visible to auditors, weaker as evidence. Before signature, a fix is just… the note. Ask Pingoo pairs with WISER claims and compliance so the same rules that will judge the claim later are judging the note now.
What clinicians see
A short list of gaps, each with the LCD citation and a one-tap prompt to dictate the missing element. No modal walls, no red screens — just the checks a senior coder would run, quietly, on every chart.
Read the full technical breakdown: Inside Ask Pingoo.