How to Chart a Refill Call in Under a Minute

Refill calls, medication questions, and quick telehealth check-ins pile up between exam-room visits — and each one still needs a chart entry. Here's how to close that loop in under sixty seconds using WoundScribe's Simple Notes.

Step 1 — Open Simple Notes before you dial

Start Simple Notes at the moment you pick up. Ambient capture begins immediately, so the patient's chief complaint, medication name, and any changes are recorded as you speak. No separate recording app, no tab-switching.

Step 2 — Speak naturally during the call

Confirm the patient identifier, reason for the call, and any relevant history out loud. Phrases like "refilling metformin 500 mg, no side effects since last visit" are enough — the AI scribe for wound care maps them to the correct SOAP fields.

Step 3 — Review, sign, and move on

When the call ends, the draft SOAP note is already waiting. Scan the subjective and plan sections, correct anything that needs correcting, and sign. The chart entry is closed inside your wound care EMR before the next patient calls back.

What this replaces

• Sticky notes and paper call logs that never make it into the chart
• End-of-day catch-up charting sessions
• Free-text entries that miss the elements auditors expect

Three clicks, one minute, one signed note. Start charting quick calls in real time at WoundScribe AI.